ROBLOX Help

Frequently Asked Questions

❓ How do I play a game?

Go to the Games page, pick one you like, and click the Play button. A Roblox launcher popup will appear.

❓ Roblox won’t launch. What do I do?

If the launcher doesn’t work, wait a few seconds. If it still fails, download the Roblox installer from the popup or directly here.

❓ How do I customize my avatar?

Go to My ROBLOX and select Character. From there you can change hats, shirts, pants, and faces.

❓ Where can I report a problem?

You can visit the Forum and post in the Help section, or use the Contact Us button below.

Contact Support

If your question wasn’t answered here, you can contact us: